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  • 발행기관: People&Global Business Association
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Global Business and Finance Review(Global Business and Finance Review)

  • 발행기관 : People&Global Business Association(People&Global Business Association)
  • 출처구분 : 학회
  • 간행물유형 : 학술저널
  • 발행주기 : 계간 (발행월:3,6,9,12)
  • ISSN : 1088-6931
Global Business and Finance Review
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What Do Recreational Shoppers Want to Achieve from Shopping? The Importance of Excitement in Leisure Shopping
What Do Recreational Shoppers Want to Achieve from Shopping? The Importance of Excitement in Leisure Shopping
Seolwoo Park
People&Global Business Association / Global Business and Finance Review Vol.23 No.1 / 2018 / 1-9 (9 pages)
경제경영>경영학 / KDC : 사회과학 > 경제학 / KCI : 사회과학 > 경영학
초록보기
With the development of internet, it is possible that consumers can purchase whatever they want anywhere and anytime. However, despite of the increase of the online marketplace, offline shopping malls are constantly evolving. As quality of life increase, people are spending more money and time on recreational activities. This study aims to discover whether the positive emotion pursued in leisure can be applied to the shopping environment for consumers who regard shopping as a leisure activity. The first objective is to determine whether shopping excitement shows any mediating effect on the relationship between recreational shopping motivation and shopping outcome. The second objective is to examine how shopping excitement among shoppers plays a role in shopping motivations and shopping outcomes. After conducting a survey of 363 shoppers in front of shopping malls, this research hypothesis was supported through structural equation analysis using Amos. To be more specific, consumers with recreational shopping motives want to have shopping excitement, positively affecting the firm outcome. Finally, additional analysis of bootstrapping has shown that shopping excitement is a key mediator between recreational shopping motivation and shopping outcome. In addition, it has been confirmed that shopping excitement is influenced by goal-seeking behaviors such as the recreational shopping motive. As a result, theoretical and practical implications for the invigoration of offline shopping have been derived.
Effects of Corporate Social Performance on Corporate Financial Performance: A Two-sector Analysis between the U.S. Hospitality and Manufacturing Companies
Effects of Corporate Social Performance on Corporate Financial Performance: A Two-sector Analysis between the U.S. Hospitality and Manufacturing Companies
Li Ding;Jing Yang;Yeasun Chung
People&Global Business Association / Global Business and Finance Review Vol.23 No.1 / 2018 / 1-16 (16 pages)
경제경영>경영학 / KDC : 사회과학 > 경제학 / KCI : 사회과학 > 경영학
초록보기
This study aimed to compare the commonalities and differences of corporate social performance among a sample of U.S. hospitality and manufacturing companies, as well as to examine the impacts of corporate social performance on corporate financial performance in both industries. Using panel data from 1991 to 2013, the study primarily investigated significant differences in the environment, corporate governance, and diversity-related performance among companies in the sample. Among the results, the performance of employee relations and corporate governance was positively associated with short- and long-term financial performance among the hospitality companies. However, the community performance tended to influence the short-term financial performance and employee relations tended to influence the long-term financial performance of the manufacturing companies. The results clarify the complex correlations of corporate social performance and financial performance for hospitality researchers, as well as encourage hospitality practitioners to invest efficiently in improving the corporate social performance and thus corporate financial performance of their firms.
Overview of Management Approaches in the Regional Tourism Development
Overview of Management Approaches in the Regional Tourism Development
Martin Musil
People&Global Business Association / Global Business and Finance Review Vol.23 No.1 / 2018 / 1-10 (10 pages)
경제경영>경영학 / KDC : 사회과학 > 경제학 / KCI : 사회과학 > 경영학
초록보기
Tourism is considered globally an important tool for regional development. Through its activities and interconnections with other industries it has a strong impact on the whole environment of the destination in the form of different effects on bodies and objects in that environment. Therefore, it appears necessary to manage tourism strategically, with awareness of its effects and impact assessment, under the principles of sustainable development. Tourism development is strongly associated with the overall concept of regional development and especially with the policy of regional development and tourism policy. Good practice examples show that the unregulated and self-acting tourism development has negative impacts to the destination environment that could be appropriately eliminated, or at least regulated, by appropriate management. That is why the principles of management come to the fore, especially the principles of strategic management of destinations. These should bring positive effects in the tourism sector in the form of strategically planned activities based on relevant data, information and knowledge. Also involving regional stakeholders should lead to the sustainable and competitive destination development. These approaches are based on general management overall, however it is often necessary to adapt them in many aspects because of the tourism market specifics. This paper provides an overview of major developmental trends over the past two decades in the field of strategic destination management as an integral part of regional development. Its aim is to identify the main research directions in this area for a defined period, emphasizing the focus on applying strategical managerial approaches and methods in managing a tourist destination. In the concretization of selected approaches deals primarily with the approaches to the management of destinations in relation to the effects resulting from tourism. Using in-depth resources research on tourism effects and impacts, tourism planning and stakeholder engagement in this planning, it focuses on that part of strategic management, which is ranked among relatively newer planning principles for managing a tourist destination. This is also becoming more and more important in emerging tourist areas. The paper summarizes the main directions of research in this area and points out the focus that researchers, academics and managers themselves are interested in.
Satisfaction of European Tourists  Benchmarking of EU Countries
Satisfaction of European Tourists Benchmarking of EU Countries
Petr tumpf;Viktor Vojtko;Barbora Valtrov
People&Global Business Association / Global Business and Finance Review Vol.23 No.1 / 2018 / 1-14 (14 pages)
경제경영>경영학 / KDC : 사회과학 > 경제학 / KCI : 사회과학 > 경영학
초록보기
High level of satisfaction of tourists is one of the most common goals of sustainable tourism destinations. The general assumption is that higher level of tourists satisfaction leads to a higher tourists loyalty to destinations. This research looks on this relationship from macro level of European Union (EU) countries. We have used data from Eurobarometer Preferences of Europeans towards Tourism between 2013 and 2016 to statistically compare and analyse several satisfaction indicators of European tourists incoming the chosen EU countries. The results show significant differences amongst countries as destinations and could be used to identify strengths and weaknesses of EU countries as tourism destinations. The robust data set enables the benchmarking of EU countries as tourism destinations from the tourists satisfaction point of view. This study shows the ranking of the EU countries in several dimensions of tourists satisfaction.
Moderating Effect of Sense of Community on the Relationship between Psychological Empowerment and Tourism Policy Participation of Local Residents
Moderating Effect of Sense of Community on the Relationship between Psychological Empowerment and Tourism Policy Participation of Local Residents
Eunseong Jeong a;Inpyong Ryu b;Alan Brown
People&Global Business Association / Global Business and Finance Review Vol.23 No.1 / 2018 / 1-11 (11 pages)
경제경영>경영학 / KDC : 사회과학 > 경제학 / KCI : 사회과학 > 경영학
초록보기
This study investigates how citizens’ level of psychological empowerment affects policy participation and examines the moderating effect of sense of community on the relationship between individuals’ level of psychological empowerment and tourism policy participation in local tourism development. Hierarchical regression analysis was conducted and employed to examine the moderating effect of sense of community on the relationship between psychological empowerment and tourism policy participation. Findings revealed that local residents’ psychological empowerment is a significant predictor of participatory behavior in their local tourism policy, and their sense of community moderates the relationship between psychological empowerment and tourism policy participation.
Residents  Perception of Sustainable Tourism Destination Development - A Destination Governance Issue
Residents Perception of Sustainable Tourism Destination Development - A Destination Governance Issue
Tom Gajdok;Zuzana Gajdokov;Romana Straanov
People&Global Business Association / Global Business and Finance Review Vol.23 No.1 / 2018 / 1-12 (12 pages)
경제경영>경영학 / KDC : 사회과학 > 경제학 / KCI : 사회과학 > 경영학
초록보기
Tourism destination governance is nowadays a well discussed topic in scientific literature. It considers the view of different stakeholders in tourism development. Residents belong to one of the most important stakeholders in a tourism destination as they co-create the tourism product and can significantly affect the visitors gaze on destination. Therefore the aim of the study is to find out the interaction between residents perception of tourism development and their involvement in destination governance issues. The economic, social and environmental impacts of tourism in two mountain destinations are analysed from the viewpoint of residents. The semi-structured interviews took place in mature mountain destinations Val Gardena in Italy and High Tatras in Slovakia. The study concludes that the inclusion of residents in destination governance issues leads to their higher satisfaction and it addresses the need to consider more the residents perception of sustainable tourism destination development. The novelty of the study is in the combination of destination governance approach and residents perception of sustainable tourism destination development.
Service Marketing Mix Strategy and Service Loyalty towards Hotel’s Success
Service Marketing Mix Strategy and Service Loyalty towards Hotel’s Success
Ni Wayan Ekawati;Ni Nyoman Kerti Yasa
People&Global Business Association / Global Business and Finance Review Vol.23 No.1 / 2018 / 1-12 (12 pages)
경제경영>경영학 / KDC : 사회과학 > 경제학 / KCI : 사회과학 > 경영학
초록보기
The contribution from service sector is very effective in supporting income growth of a particular country. Hospitality industry has become a mainstay of some developing countries. Hotel services are capable of providing vast employment opportunities, thus demanding the availability of human resources capable of rendering hotel services professionally. The finest services being offered are expected to create service success. The purpose of this research is to identify whether the implemented service mix strategy has an impact on service loyalty and the achievement of service success. The study was conducted on four-star hotels in Bali. The research findings show that service mix strategy has a significant and positive effect on service loyalty. This means, the better or the more precise the implementation of a four-star hotel service mix strategy is, the greater the opportunity to create service loyalty. Service marketing mix strategy influences service success. Loyalty towards hotel services is capable of promoting service success, which means that the more loyal a hotel guest is, the more a hotel is capable of generating service success. There is a positive relationship between service marketing mix strategy and service success when mediated by service loyalty.
Working Tourist Serious Leisure: A Qualitative Study of Irish and New Zealand Leaders in South Korea
Working Tourist Serious Leisure: A Qualitative Study of Irish and New Zealand Leaders in South Korea
Dain Leathem
People&Global Business Association / Global Business and Finance Review Vol.23 No.1 / 2018 / 1-17 (17 pages)
경제경영>경영학 / KDC : 사회과학 > 경제학 / KCI : 사회과학 > 경영학
초록보기
This study sought to understand working tourist’s activities based in South Korea, and how their leisure activities and leadership roles impacted their lives, their leisure groups, and also unique forms of tourist activity. Using semi-structured interviews with 11 serious leisure volunteers from New Zealand and Ireland currently based in South Korea as working tourists, this research looked to understand their motivations and the benefits that their participation and leadership roles played in their lifestyle. It also sought to analyze how they utilized their prior knowledge, skills, and home country and culture to improve their working tourist lifestyle. Using qualitative analysis and three layers of coding, the interview results indicated the surprising importance of the social aspect as a main motivation and outlined four strong and distinct benefits that seem to differ from serious leisure volunteering in their home country. It also identified three key impacts that these working tourists have on their groups and outlines the importance that serious leisure plays in their life satisfaction. The results can offer insights for domestic and international tourism as these leaders impact their leisure group’s activities in several ways, and also show how important leisure is for working tourist community’s. It also shows the changing dynamics of tourism, where leisure activities and home culture are no longer concepts that tourists must live without.